Clear answers. Appropriate boundaries.

No. A real, qualified coach personally builds your plan around your numbers and contacts you after purchase to set it up. Never a bot, never an auto-generated PDF.

Private Coaching is done with you — ongoing, one-on-one, bloodwork-led, by application. A Custom Guide is done for you — a coach builds your plan from your numbers, gives you WhatsApp access, and sets you up for the journey, at an accessible price.

No. Your custom guide is a one-time payment — no subscription, ever. The full system sets you up for 16 weeks.

Yes — every custom guide includes direct WhatsApp access so you can ask questions as you go. We help you execute, we don’t leave you.

Your coach personally reaches out for a short onboarding, builds your plan to your needs, adds you to the Velara community, and gives you WhatsApp access.

No. Velara provides educational guidance and works alongside your own medical care, never instead of it. If you have a medical condition, we guide you to work with your doctor.

Private coaching is application-only. Applications are intended to be reviewed personally within 48 hours, with monthly intake rather than a public checkout.

The approved direction includes a comprehensive blood panel with appropriate medical-partner review, custom nutrition and training, private check-ins, direct WhatsApp support and appropriate re-testing. Final practitioner details and exact service scope must be verified before launch.

The approved structure is a four- to six-month minimum engagement. The exact plan depends on the client’s context and is confirmed through the application process.

The source brief leaves the public presentation open: either a confirmed monthly range or a private discussion at the discovery call. The client must approve that decision before publication.

Yes. Phase 1, Phase 2, the Home training program and the Gym training program remain individually available at the current v4.1 prices.

The complete system includes both phases, both training programs, the onboarding masterclass and the approved personalisation flow. Checkout and delivery are intentionally not connected in Phase 2.

Phase 1 — The 4-Week Priming Phase is the universal starting point. Phase 2 — The Transformation Phase continues the self-guided system, with its final program-specific content supplied through the approved digital files.

The approved direction is secure digital delivery after payment. Final timing, link expiry, download limits and support details require the selected backend service and lawyer-approved delivery policy.

The sales direction references a seven-day guarantee, but eligibility, timing, exclusions and the request process are not yet approved legal terms. The completed refund policy will control.

Yes. Current program prices are displayed in ZAR and include VAT under the v4.1 pricing authority.

Velara is designed as coaching and education that works alongside appropriate medical care. It does not diagnose conditions or replace a doctor, dietitian or emergency service.

The approved direction refers to review with a registered medical partner. The practitioner’s identity, credentials and precise scope must be supplied and verified before they are published.

No. Individual circumstances and outcomes vary. Any future client result will be presented as verified historical fact with consent and the required results-vary statement.